Effective Date: 05-12-2025

1. Introduction

PC Tech Solutions LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.pctechsolutionsfl.com, engage our services, or interact with us.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other contact details.

• Technical Information: IP address, browser type, operating system, referring URLs, and other technical data collected through cookies and similar technologies.

• Service-Related Information: Details about the devices you bring in for service, including device type, model, serial number, and issues reported.

• Payment Information: Credit/debit card details and billing information, collected and processed securely through our payment processors.

3. How We Use Your Information

We use the collected information to:

• Provide and manage our IT services, including diagnostics, repairs, and support.

• Communicate with you regarding your service requests, appointments, and customer support inquiries.

• Process payments and manage billing.

• Improve our website, services, and customer experience.

• Send promotional materials, newsletters, and other communications, where permitted by law.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our website, processing payments, and delivering services.

• Legal Obligations: When required by law or to protect our rights, we may disclose information to law enforcement or other authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your personal information.

• Opt-out of receiving marketing communications.

To exercise these rights, please contact us at fred@pctechsolutionsfl.com.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and for marketing purposes. You can set your browser to refuse cookies or alert you when cookies are being sent.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

PC Tech Solutions LLC
fred@pctechsolutionsfl.com
813-474-6055